Meet the SLPs!

Melissa J. Gillmer, M.S., CCC-SLP

Melissa Gillmer is the owner and founder of North Florida Therapy Associates. She is a licensed Speech-Language Pathologist who earned a Bachelor of Arts Degree in Communicative Disorders from the University of Central Florida and a Master of Science Degree in Communication Sciences and Disorders from Florida State University. Melissa holds a Certificate of Clinical Competence from the American Speech-Language and Hearing Association (ASHA). She is a frequent recipient of the ASHA ACE award for exceeding continuing education requirements. In addition, she is PROMPT Level I and II trained and has completed workshops for the Beckman Program, Kaufman Speech Praxis and Talk Tools to enhance the patient experience. Melissa is trained in Applied Behavior Analysis, which allows her to observe and analyze the behavioral component of communication disorders and other diagnoses that impact her patients. After all, behavior is a form of communication! Melissa completed Intensive Training Bootcamp through the Apraxia Kids organization and is recognized by them for Advanced Training and Clinical Expertise in Childhood Apraxia of Speech. Prior to opening her own private practice, Melissa worked at Nemours Children’s Clinic performing newborn hearing screenings and later, as a Speech-Language Pathologist. She also worked in Duval County Public Schools as a Speech-Language Pathologist, and in private practice providing her services to pediatric as well as adult patients. She further honed her craft with additional experiences in skilled nursing facilities and group homes for adults with developmental disabilities. When asked what ages Melissa prefers, she jokingly says, “from birth to earth”, meaning that she enjoys meeting the needs of clients across the lifespan. It isn’t unusual for her and her staff to be working with a family comprehensively: an infant who has difficulty latching for breastfeeding, siblings with communication and behavioral feeding challenges while also making recommendations for a grandparent’s post-stroke recovery.  Melissa has extensive experience working with pediatric clients with a variety of diagnoses such as mild to severe speech and language disorders, apraxia, auditory processing disorder, autism, cleft lip and palate, dysfluency, dyslexia, feeding disorders, and dysphagia, TBI, tracheostomy, voice, and hearing loss. In addition to pediatrics, Melissa also provides services to incarcerated youth as well as the adult population for accent reduction, aphasia, dysfluency, dysarthria, swallowing, and voice disorders. Melissa is a dynamic speaker, having presented to local groups, public school professionals and the American Speech Language Hearing Association. She is heavily involved in the Apraxia Kids charity where she provides her expertise for the ‘Meet The SLP’ panel at the national conference and volunteers annually for the local walk.

Fun facts: Melissa is a hometown girl, having been born at NAS Jacksonville, was the 5th-grade spelling bee champ and has a solid fear of roller coasters. She hails from a military family legacy of currently serving members as well as veterans. Her heart for animals means frequent additions to her menagerie of rescue pets. She lives in Clay County with her husband, Ed (see below), and their two daughters.

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Mallory A. King, M.S., CCC-SLP

Mallory King is a licensed Speech-Language Pathologist who earned a Bachelor of Science Degree in Speech Pathology and Audiology from Miami University of Ohio, and a Master of Science Degree in Communication Disorders from Florida State University. She holds a Certificate of Clinical Competence from the American Speech-Language and Hearing Association. In addition, Mallory is PROMPT Level I trained. Prior to becoming a speech-language pathologist, Mallory worked as a preschool teacher where she gained a wealth of knowledge. Her hard-won expertise in early child development affords her many advantages professionally as it serves to enhance the overall client experience. Mallory’s experience working with school-aged children in the Clay County School District included providing articulation, language, and social skills therapies to children with developmental delays, speech impairments, language impairments, autism spectrum disorders, intellectual disabilities, and emotional and behavioral disabilities. She also has extensive experience writing Individual Education Plans (IEPs) and is committed to using her background and experience to assist parents in the clinical setting as well as at school and at home.

Fun facts: Mallory loves Broadway musicals and can often be coaxed to sing lyrics from her favorite productions. This quote by Tony Robbins epitomizes why Mallory loves being an SLP: “The way we communicate with others and with ourselves ultimately determines the quality of our lives.”- Tony Robbins. Mallory is happily married and has two beautiful daughters and two dogs.

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Melanie Blair, M.A. CCC-SLP

Melanie Blair is a licensed Speech-Language Pathologist who earned both a Bachelor of Science Degree and a Master of Arts Degree in Communication Sciences and Disorders from the University of Central Florida. Go Knights! She holds a Certificate of Clinical Competence from the American Speech-Language and Hearing Association. Melanie has worked collaboratively with other specialists, such as Occupational Therapists, Physical Therapists, Special Education Teachers, School Psychologists, and General Education Teachers to help students obtain comprehensive treatment. Additionally, she has a great working knowledge of sensory processing disorder as it pertains to speech-language development. Melanie has extensive experience working with clients of all ages from infancy through early adulthood, including creating summer camp programs for young children to work on their articulation and pragmatic language. Melanie has provided speech-language services in many settings including schools, home, daycare, prescribed pediatric extended care units (PPECs) and other community-based settings.

Fun facts: Melanie is the parent of a child with Childhood Apraxia of Speech, which allows her the opportunity to use her perspective both as a parent and a professional when treating patients. Melanie enjoys the team approach at North Florida Therapy Associates as well as working with patients who have autism and Childhood Apraxia of Speech. Melanie is happily married, has two energetic dinosaur-loving sons, a new baby girl, one dog and one of Melissa’s rescued kittens.

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Amanda D. Bertsch, M.S. CCC-SLP

Amanda Bertsch is a licensed Speech-Language Pathologist who earned her Master of Science Degree in Speech-Language Pathology from Florida State University and her Bachelors of Science in Elementary Education from the University of South Florida. She holds a Certificate of Clinical Competence from the American Speech-Language and Hearing Association. In addition, Amanda is PROMPT level 1 trained and has taken several advanced feeding courses. Amanda has an extensive background in working with and treating children who have apraxia, oral motor impairments, swallowing disorders, phonological disorders, articulation, language, fluency, cognitive impairment, autism spectrum disorders, visual impairment, hearing impairment, cerebral palsy, fragile x, and schizophrenia. Additionally, Amanda has significant training with assistive technology. Amanda previously worked in the local school district. Therefore, she is well versed in Individual Education Plans and continues to work collaboratively with parents and caregivers to advocate for school-based services.

Fun facts: Amanda’s first profession prior to becoming a speech-language pathologist, was a hairstylist! She also has an extensive pet collection, including three dogs, two hamsters, and a bearded dragon. Amanda is married to Justin and together, they have four busy children.

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Shelly Martin Trautman, M.A. CCC-SLP

Shelly Martin Trautman is a licensed Speech-Language Pathologist who earned both a Bachelor of Science and a Masters Degree in Communicative Disorders from the University of Central Florida. She holds a Certificate of Clinical Competence from the American Speech-Language and Hearing Association. Shelly’s extensive history includes working for multiple school districts in the greater Jacksonville area, as well as Las Vegas, where she provided speech-language therapy to students of all ages and wrote and implemented Individual Education Plans (IEPs). Shelly has experience treating patients with articulation disorders, phonology disorders, language disorders, fluency disorders, Asperger’s Syndrome, and autism spectrum disorders. In addition to speech-language pathology, Shelly is also trained in the Picture Exchange Communication System (PECS). She has a special talent for working with clients who require augmentative and alternative communication (AAC) as well as a passion for treating language impairments.

Fun facts: In her spare time, Shelly loves traveling extensively to visit llama farms and has a mild obsession with hair bands- as in 80’s music. Shelly was inspired to become an SLP because she wanted a fulfilling career giving others a voice. Also, she was disappointed to not be selected as Bon Jovi’s backup singer. Shelly is a soccer mom to one daughter.

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Julie Versage

Julie is the Office Manager at North Florida Therapy Associates. Julie first joined our team many years ago as a parent. Since that time, she has evolved from being a client to the glue that holds the entire office together. Prior to joining North Florida Therapy Associates and long ago before becoming a mom, Julie was a dental hygienist. You can usually find her flashing her smile and cheerfully greeting you at the front desk when you enter. If you have any insurance questions, scheduling concerns, or just require general information about our practice, Julie is your go-to woman!

Fun facts: Julie loves working at North Florida Therapy because she has seen firsthand what speech therapy can do for children. She loves to see the patients grow and progress through their plans of care. When Julie is not at North Florida Therapy, you can find her achieving an organically beautiful tan, as she watches all three of her children play various sports. Julie is happily married to her husband, Tony,  who is a retired Navy veteran.

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Ed Gillmer

Ed is the overly qualified Office Administrator, a jack of all trades. He has worn many hats as an aircraft mechanic, a former truck driver, and has taught both subjects as an adjunct professor at Florida State College at Jacksonville. He earned his private pilot certificate at the impressive young age of 18. Ed previously was a licensed realtor, as he has a passion for real estate. When Ed isn’t completing a new woodworking project for the office, you can often find Ed at the front desk, as he assists in the smooth operation of the office. Most importantly to note, Ed is Chief of Toy Maintenance. The extensive toy collection used during treatment is always in proper working order thanks to Ed’s magical mechanic hands!

Fun facts: Ed and Melissa are Clay County residents along with their two daughters, one rescue dog, three rescue cats, a tortoise who takes up residence in their yard, chickens, and the neighbor’s cows that Melissa likes to pretend are hers.

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